German-speaking Customer Service Ambassador to Lisbon!

Posted 17 March 2024
LocationLisboa
Discipline Servicio al cliente
Reference36225
Contact NameMatthias Kupka

Job description

We are looking for a German-speaking customer advisor to Lisbon, Portugal.

 

Join our client's passionate team in the heart of vibrant Lisbon and become a key player in the exciting world of E-mobility. As a Customer Advisor, you'll have the opportunity to shape the future of sustainable transportation while delivering exceptional service to valued customers. If you're an enthusiastic individual with a customer-centric mindset and a passion for the environment, this is the perfect role for you.


We offer:

  • A position at a fast-growing company.
  • An international environment where you’ll work with people from over 27 different nationalities.
  • Work-place: Office based

The main tasks of the Customer Experience Specialist role are as follows:

  • To interact with drivers in German-speaking markets and to help customers with technical issues related to the charging process.
  • To help EV drivers with account-related issues.
  • Be a champion for the customer, always seeking solutions and sharing ideas to improve the overall customer experience!

The ideal candidate will be:

  • Passionate about customer care and delivering superior customer experiences.
  • Organized, diligent, and a fast learner with a good eye for detail.
  • A team player – we are a close team where everyone contributes ideas and suggestions – moving forward together!
  • Professional and ambitious
  • > 2 years of previous experience in customer support required.
  • Interest in GreenTech and e-mobility is also an advantage. Job Types: Full-time, Permanent

  • Mandatory requirement: EU passport or work permit for Portugal + NIF number

Apply now and learn more about us and the position. 

 

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