We are looking for a German-speaking customer advisor to Lisbon, Portugal.

Join our client's passionate team in the heart of vibrant Lisbon and become a key player in the exciting world of E-mobility. As a Customer Advisor, you'll have the opportunity to shape the future of sustainable transportation while delivering exceptional service to valued customers. If you're an enthusiastic individual with a customer-centric mindset and a passion for the environment, this is the perfect role for you.

We offer:

• A position at a fast-growing company.
• An international environment where you’ll work with people from over 27 different nationalities.
• Work-place: Office based

The main tasks of the Customer Experience Specialist role are as follows:

• To interact with drivers in German-speaking markets and to help customers with technical issues related to the charging process.
• To help EV drivers with account-related issues.
• Be a champion for the customer, always seeking solutions and sharing ideas to improve the overall customer experience!

The ideal candidate will be:

• Passionate about customer care and delivering superior customer experiences.
• Organized, diligent, and a fast learner with a good eye for detail.
• A team player – we are a close team where everyone contributes ideas and suggestions – moving forward together!
• Professional and ambitious
• > 2 years of previous experience in customer support required.
• Interest in GreenTech and e-mobility is also an advantage. Job Types: Full-time, Permanent
  
  
• Mandatory requirement: EU passport or work permit for Portugal + NIF number
  
  

Apply now and learn more about us and the position.