French Speaking Customer Technical Support in Braga, Portugal

Posted 11 July 2022
LocationBraga
Job type Permanent
DisciplineKlantenservice
Reference35561
Contact NameMaxime Jeanne

Job description

We are recruiting a Customer Support Agent fluent in French for Braga city to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The agent will answer queries by phone.

 

What we are looking for:

• Superb written and oral communication skills in French (C1/C2 level);

• Language skills in English (min B1 level);

• Ability to work independently and in a team environment;

• Resilient and calm with an ability to assist customers and drive brand loyalty;

• Good listening skills and extreme attention to detail;

• Proficiency with desktop computer system and internet skills;

• Prior customer service experience;

• Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment

Carefull: You must have the legal documentation prior to the application (European passport or working VISA for the country you are applying for). I inform you that without one of these two documents, I am unable to help you in your job research as we and our partners do not provide administrative assistant to acquire them and they are mandatory to create a working contract.

Your responsibilities:

• Carefully handle costumer’s concerns;

• Engage with customers in a friendly and professional manner while attending to their concerns;

• Aim to resolve issues on the by phone call and be proactive;

 

Our offer:

• Competitive salary with an attractive bonus structure;

• Career progression opportunities;

• Great staff social events, Employee Committees and an energetic team environment;

• Opportunity to work in a multicultural environment;

• Transport allowance (If the requirements are met);

• Career development.

• Initial and continuous training;

• Work contract – Full time position

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.