We are recruiting a Customer Support Agent fluent in French for Braga city to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The agent will answer queries by phone.
What we are looking for:
• Superb written and oral communication skills in French (C1/C2 level);
• Language skills in English (min B1 level);
• Ability to work independently and in a team environment;
• Resilient and calm with an ability to assist customers and drive brand loyalty;
• Good listening skills and extreme attention to detail;
• Proficiency with desktop computer system and internet skills;
• Prior customer service experience;
• Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment
Carefull: You must have the legal documentation prior to the application (European passport or working VISA for the country you are applying for).
• Carefully handle costumer’s concerns;
• Engage with customers in a friendly and professional manner while attending to their concerns;
• Aim to resolve issues on the by phone call and be proactive;
• Competitive salary with an attractive bonus structure;
• Career progression opportunities;
• Great staff social events, Employee Committees and an energetic team environment;
• Opportunity to work in a multicultural environment;
• Transport allowance (If the requirements are met);
• Career development.
• Initial and continuous training;
• Work contract – Full time position
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.