French-speaking Quality Assurance Associate - Romania, Bucharest

Posted 21 September 2023
Discipline Administratie
Contact NameMaxime Jeanne

Job description

We are looking for a Quality Assurance Associate in the French language to work with our stable and international client in Romania in Bucharest!

What will my future role be about?

  • Carry out the detailed assessment of contacts/conversations that are resolved.
  • Assess if the business and compliance requirements are followed as per the SOP/guidelines.
  • Identify the gap and share/update constructive feedback.
  • Execution of daily deliverables and detailed instructions provided on new assignments.
  • Decisions made are to keep in mind, not to impact the team / self-efficiency.
  • Individual contributor as a part of a team, with a focused scope of work.
  • Provide a clear and crisp understanding of errors made.


What should I bring to the table?

  • Freshers or 6 months experience in any Quality Review process.
  • Advanced level of English and one of the following languages: French, German, Dutch, Greek, Turkish, Portuguese, Swedish, Polish
  • Good working knowledge of computers., MS-Office (Google Sheets will be an added Advantage).
  • Attention to detail and a results-driven approach is a must.
  • Ability to work well under pressure.
  • Client-oriented, flexible, patient.
  • Excellent written communication skills.
  • Good organizational skills.

For experienced candidates:

  • Excellent verbal & written communication & presentation skills.
  • Good client management skills with an eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate.
  • Good Interpersonal & people management skills with good problem-solving approach.
  • Good analytical skills for MIS, number crunching & reporting to internal & external customers Ability to exercise managerial judgment and perform as a mentor.
  • Ability to multi-task multiple activities by effective delegation and monitoring.
  • Demonstrated Customer Service Skills.


  • Relocation package: in case you are not living in Bucharest, the company will offer you support in order to relocate to our office location;
  • Opportunity to work for one of the biggest brands in the world in a unique work environment;
  • Great career opportunity with a leading international outsourcing company;
  • Opportunity of professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills);
  • Attractive compensation package with full access to a variety of benefits available through an online platform; the package can be customized on a monthly basis depending on each employees’ needs.
  • Opportunity to work alongside your friends in our dedicated spaces and sustainable work environment


About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.

Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.