Customer Support Specialist (French/English) – Join a Young, Dynamic Team in Sunny Valencia!

Posted 10 August 2025
LocationValencia
Discipline Customer Service
Reference51125

Job description

This isn’t just another job, it’s your chance to grow, thrive, and enjoy life in one of Europe’s sunniest cities.

At our Valencia office, our client delivers outstanding service with the goal of creating a 9+ WOW experience for every customer. We’re looking for someone passionate about helping people, ideally with an interest in graphic design, to join a supportive, motivating, and ambitious team of professionals!

Why you’ll love working here:

  • Work alongside a young, energetic, and diverse international team

  • A culture that values new ideas, initiative, and exploring automation & AI tools

  • A role focused on growth, collaboration, and genuine support, this isn’t for someone just looking for a paycheck

  • Be part of a company that truly cheers each other on

About the role:

  • Be the first point of contact for customers via phone, email, and chat

  • Help customers find the right products and services, proactively assisting both online and offline

  • Deliver service with a smile and embody our core value: “Think like a customer”

What we’re looking for:

  • Native or near-native French speaker with high-level English (spoken and written)

  • Bachelor’s degree or equivalent

  • Minimum 1 year experience in customer service or other customer-facing roles

  • A super friendly, solution-oriented attitude and genuine love for helping people

  • Dynamic, flexible, team player with creative problem-solving skills

  • Currently based in Valencia or willing to relocate

Salary: €1,600 gross/month (non-negotiable)
Start date: ASAP – 25th August

Growth & Career Opportunities:
This is an excellent opportunity for someone hungry to grow within a healthy, expanding company. Career progression is based on your drivem some advance within 3 months, others in a year. Many team members stay for 1.5 to 2+ years, enjoying personal growth and a strong sense of belonging.

What’s in it for you:

  • Live and work in sunny Valencia ☀️

  • Join 100+ colleagues from around the world 🌍

  • Participate in amazing company events, parties, and activities 🎉

  • Free Spanish classes 📚

  • Discounts on Urban Sports Club memberships 🏋️‍♂️

  • Breakfast and lunch provided daily 🥗

  • Free bi-weekly “Bueno Bootcamp” fitness sessions

  • Career growth through our Growth Program 🤓

  • Support with Spanish administration and relocation

  • Friday drinks, healthy snacks, and a buzzing multicultural environment (34 nationalities)

  • Great Place To Work-Certified™ culture

If you’re ready to be the missing piece of our puzzle, we can’t wait to hear about your experience!