French speaking customer support specialist (Remote/hybrid) in Portugal

Posted 31 July 2022
Location
Job type Permanent
DisciplineKlantenservice
Reference32814
Contact NameCamille Breton

Job description

French customer support specialist in Portugal

We are now looking for a French speaker for our client in Portugal! Do you want to work with customer service using your language skills? Then we would love to hear from you! 

About our client: 

Our partner is a leading Japanese technology company offering a full range of technology products, solutions, and services. With their 140,000 employees, they currently support customers in more than 100 countries. The Company's Delivery Centers (GDC) are a network of state-of-the-art technology hubs in key locations worldwide. Our partner's GDC in Lisbon is growing fast and they are now looking for ambitious Swedish-speaking people who want to become part of their helpdesk team.

Responsibilities

  • Reply and support  our subscribers through  phone and email  on their queries, doubts, and questions about the product
  • Register all interactions within a ticketing tool
  • Support Shops selling our products on their doubts and technical queries.
  • Monitor our Applications and chase customers for contract signing.

You are/have 

  • Basic Technical skills
  • Interpersonal Skills
  • Communication Skills
  • Networking Skills
  • Customer Orientation
  • Conflict Resolution Skills
  • Problem Solving Skills
  • Presentation Skills

 

About us : 

We are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.