Would you like to build an international career while enjoying life, working remotely in the Mediterranean? Our client is looking for motivated Italian on several work-from-home projects to join their growing support teams in Greece.
 

In this role, you will support users of a well-known international service in either a customer support or technical support function. You will receive full training and a generous relocation package to kickstart your new adventure abroad.

Disclaimer: This role can solely be performed within Greece. Relocation support is facilitated by our client, and we are happy to tell you more about it personally!

About the company
Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.

What will you do?

• Support Italian-speaking customers via phone and/or chat
• Handle customer support and technical support inquiries depending on team assignment
• Assist with account management, billing questions, and service-related issues
• Provide basic technical troubleshooting for applications, software functionality, and connectivity
• Guide users through websites and applications and explain available features
• Deliver accurate, real-time solutions while ensuring high customer satisfaction
• Communicate clearly, professionally, and empathetically with customers


Candidate profile

• Fluent in Italian and English, both written and spoken
• Previous experience in customer support, technical support, or service-related roles is an advantage
• Strong communication skills and a customer-oriented mindset
• Motivated, reliable, and eager to learn
• Willing to relocate to Greece and adapt to a new culture
• Comfortable working in a fast-paced, international environment


Employer offers

• International and modern work environment
• Paid training in customer support and technical support
• Career development opportunities (e.g. trainer, quality analyst, or team leader)
• Extra compensation for overtime, night shifts, and Sundays
• Performance-based bonuses
• Generous relocation package and employee discounts
• Private medical insurance and on-site facilities
• Free Greek language courses and ongoing relocation support


About Greece
Greece offers a unique blend of history and modern Mediterranean living. With a sunny climate, great hospitality, rich traditions, diverse landscapes, and close ties to the sea, the country is ideal for anyone seeking a relaxed lifestyle while living or working abroad.