Head of VIP to an iGaming start-up in Malta!

Posted 05 September 2023
Discipline iGaming
Contact NameClaudia Guariglia

Job description


New and exciting opportunity for a fast-growing iGaming client with brand new offices in Portomaso! 

Location: Malta office (Onsite)

Position Type: Full-Time

Key Responsibilities:

Team Leadership: Lead, mentor, and nurture the VIP, PVIP, and Reactivation teams to foster excellence and collaboration.
Training and Development: Design and implement training programs to enhance team skills and customer service.
VIP Program Management: Develop and execute strategies to attract, retain, and reactivate VIP customers, optimizing their experiences.
Customer Relationship Management: Build and maintain strong relationships with VIP customers, addressing their needs and concerns.
Reporting and Analysis: Monitor KPIs, utilize data-driven insights, and manage budgets for effective VIP operations.


Proven iGaming industry experience in VIP management.
Exceptional leadership and communication skills.
Strong data analysis capabilities.
Results-driven with problem-solving skills.


 About Nordic Jobs Worldwide


Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.


Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. As a company we recruit to over 275 clients in 32 different locations.

We are currently successfully recruiting to over 60 of the largest clients in the iGaming industry - worldwide.

We offer positions from entry level all the way up to C - level roles, and have a strong team of iGaming specialists ready to assist on your recruitment needs.