We are seeking Technical Support Specialists to provide technical assistance for a luxury automotive brand. This role requires strong technical interest/knowledge (training will be provided), excellent problem-solving skills, and the ability to deliver high-quality support to ensure customer satisfaction.
About the company
Our client provides technical support and digital services for a leading luxury automotive brand. They combine cutting-edge innovation with a strong commitment to employee growth and development—ensuring every team member has the opportunity to thrive while supporting a prestigious global brand.
What will you do?
Manage team performance and ensure SLAs and KPIs are met
Coach and support the onsite team
Maintain applications, operating systems, and PC components (hardware)
Support logistics, warehouse management, and delivery services
Provide end-user support
Promote continuous improvement and transformation
Candidate profile
Valid Class B driving licence (mandatory)
Willingness to travel locally between Munich and Nuremberg
C1 level German and English language skills
Experience with workplace and software/OS installations and support
Knowledge of Microsoft and Apple products
Previous experience in a team leadership role (desirable)
Experience in performance and attrition management (desirable)
Coaching and feedback skills
Employer offers
Varied tasks with opportunities to contribute your own ideas
Comprehensive training platform for soft and hard skills, plus coaching and mental health programmes
Daily interaction with a large listed company in the automotive manufacturing industry
Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment agency connecting multilingual talent with the most exciting jobs all over the world. We have a global network of partners and candidates, and we specialize in matching language-skilled candidates with companies looking to strengthen their international teams.
