German-speaking Customer and Back-Office Support in Lisbon, remote and hybrid options

Posted 07 August 2022
Contact NameLion Kruse

Job description

Are you a motivated and enthusiastic native german speaker looking for an international challenge? Do you want to enjoy an exciting lifestyle in the sun of Portugal?

Work as a German-speaking Customer Support or Back-office Agent in Portugal!


  • Placing orders
  • Inquiries about products
  • Locating product
  • Collecting and providing feedback
  • Checking on Order Status
  • Setting up returns, checking status of returns and refunds, assisting with refunds
  • Handling Consumer Complaints
  • Providing technical support for users
  • Scheduling call backs and performing outbound Calls


  • Native level of German and business fluent English both written and oral.
  • Prior experience in customer service/technical support and/or experience
  • Ability to take detailed information
  • Adapt at working with ambiguity
  • Strong comprehension skills (adaptive writing, active reading)
  • Ability to stay positive and project optimism – Adaptability to new and ever-changing needs
  • Enjoying the gadget culture and staying up-to-speed on the consumer electronics industry
  • Strong organizational skills.
  • Demonstrated sales and/or customer service success



  • Good competitive local salary
  • Meal Allowance 6 euros per day
  • Health insurance
  • Performance bonus 150 euros

Multilingual Jobs Worldwide 

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.  

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.