Dutch-speaking Customer Representative to marvelous Malaga, Spain!

Posted 11 May 2024
LocationMálaga
Discipline Klantenservice
Reference35343
Contact NameMathilde Lootens

Job description

One of our clients is looking for a customer friendly and enthusiastic Customer Representative to work for the Dutch market! 

The role

  • Providing accurate information to our customers
  • Logging of and following up on requests or incidences
  • Ensuring the highest level of Customer Satisfaction Surveys Scores
  • Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds...)
  • Capturing of all required data elements in CRM as required by client's training, policies and procedures

What is offered

  • Full-time (39 hours/week) and long-term contract
  • Schedule (rotative): From Mon - Fri 8:00 - 21:00, Sat 09:00 - 17:00, Sun 11:00 - 17:00 (rotative) 
  • Competitive salary
  • Opportunity to join an international team
  • Internal Development Program
  • The possibility to work from home anywhere in Spain

Requirements

  • Native level of Dutch and fluent in English
  • Excellent communication skills in a variety of customer facing situations.
  • Good team player with drive for success.
  • Previous experience in similar position is a plus

 

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Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.