One of our clients is looking for a customer friendly and enthusiastic Customer Representative to work for the Dutch market!
The role
Providing accurate information to our customers
Logging of and following up on requests or incidences
Ensuring the highest level of Customer Satisfaction Surveys Scores
Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds...)
Capturing of all required data elements in CRM as required by client's training, policies and procedures
What is offered
Full-time (39 hours/week) and long-term contract
Schedule (rotative): From Mon - Fri 8:00 - 21:00, Sat 09:00 - 17:00, Sun 11:00 - 17:00 (rotative)
Competitive salary
Opportunity to join an international team
Internal Development Program
The possibility to work from home anywhere in Spain
Requirements
Native level of Dutch and fluent in English
Excellent communication skills in a variety of customer facing situations.
Good team player with drive for success.
Previous experience in similar position is a plus
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.
