Polish-speaking Trust and Safety Analyst in Sofia, Bulgaria
- Posted 26 August 2025
- LocationSofia
- Discipline Customer Service
- Reference51831
Job description
Do you want to take the next step in your career and face a new challenge in the digital space? Our client is looking for Polish-speaking Digital Trust and Safety Analysts to join their team in Sofia, Bulgaria!
Join our client and help ensure online safety and compliance by reviewing digital content and analyzing behavioral patterns. This role offers full relocation support and a wide range of benefits in an international, supportive work environment.
About the company
Our client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.
What will you do?
- Review user-generated back-office information for compliance with policies
- Take appropriate action on content that violates guidelines or poses risks
- Stay updated on internal policy changes and ensure accurate implementation
- Identify and analyze patterns to address potential risks proactively
- Handle sensitive information responsibly
- Provide contextual reasoning and defend decision-making when required
Candidate profile
- Fluent in Polish and proficient in English (B2 or higher)
- High attention to detail and strong decision-making skills
- Ability to identify behavioral patterns and trends
- Excellent organizational and time management skills
- Knowledge of pop culture, global events, and local market culture
- Experience in fraud, spam, or inappropriate content investigation is a plus
Employer offers
- Financial support for relocation (transportation, hotel stay, rent assistance)
- Fully paid training
- Stable employment with clear career development paths
- Attractive salary package
- Additional health insurance
- 50+ employee benefits and services
- International and supportive working environment
- Ongoing learning and professional development
- Employee referral bonuses
About Sofia
As Bulgaria’s capital, Sofia combines the charm of a historical city with modern amenities and vibrant urban life. With low living costs, efficient public transport, and a growing international community, it's an excellent location for career and lifestyle development.
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