Ukrainian Speaking Customer Service Agent , Lisbon, Portugal

Posted 01 October 2023
DisciplineServicio al cliente
Contact NameSara Pato

Job description

Are you a native Ukrainian Speaker, interested in customer service and ready to take next step in your career?

Then we are looking for you!

The project:

Present in 19 countries, our client is one of the most prestigious institutions in the banking sector, with an impeccable track record of good customer relations and extensive market experience. This organization works vigorously to provide consumers, corporations, governments and institutions with a broad range of financial services and products.


The job:

Together with your colleagues, you will be ensuring a competent and friendly customer service experience via phone, in Ukrainian and in English.

Part of your daily activities will be:

  • Support  Customers
  • Provide clear information about products and services;
  • Deliver a positive attitude towards the brand;
  • Provide top-class interactions and customer service in rotating shifts.


  • Communication Skills
  • Fluent or native Ukrainian
  • At least a B2 English
  • Have an EU Passport or work visa in Portugal already

Working hours:

40 Hours per week on a rotational shift pattern from Monday to Friday, 07:00am to 05:00pm.

Rotating shifts:

You will be assigned for a daily working time of 8 hours with an additional hour lunch break. You will be informed in advance about the working schedule.


  • Temporary, renewable contract
  • Health insurance
  • Meal allowances
  • Transport allowance
  • Good local salary
  • Relocation package

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.  

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.