Spanish-Speaking Customer Experience Officers – Athens

Posted 01 September 2023
LocationAthens
DisciplineServicio al cliente
Reference35838
Contact NameAlfredo Mogavero

Job description

We are looking for a Spanish-speaking Customer Experience Officer for a Forex company!

The main responsibilities of the position include:

 
  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results
 

 

Main requirements:

 
  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Spanish speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required
 

 

Benefit from:

  • Attractive remuneration package
  • Private health insurance
  • Food allowance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

 

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