Dutch-speaking experienced customer service Agent for a travel facilitator in Portugal

Posted 17 February 2024
LocationLisboa
Discipline Servicio al cliente
Reference37166
Contact NameRaphaël Barbosa

Job description

Are you a native Dutch speaker looking for an international challenge? Are you an experienced customer support specialist ? Then look no further!

The Company

Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets.
Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. 

The Role

  • Provide outstanding customer support to Dutch speaking users via various channels as chat, email or inbound phone calls about different concerns 
  • Address and resolve customer inquiries, concerns, and issues in a timely and effective manner
  • Represent well the brand in all client interaction

The Requirements

  • Fluency in Dutch and intermediate English
  • Experience in customer support
  • Great communication skills 
  • Strong problem-solving and decision-making abilities

The Benefits

  • Strong local salary 
  • Relocation package:
    • Shared accommodation with own private room
    • Airport pick-up
    • Initial flight expenses refund after 9 months
    • Free annual flight to your home country
    • Private health insurance
    • Assistance with registration at the tax office, getting phone number, open bank account
  • Free Portuguese language courses, water sports, soft trekking, and much more
  • Intensive training
  • Ample opportunity to grow and evolve within the organization

 

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.