Dutch-speaking Sales and Order Support Representative to gorgeous Greece

Posted 28 March 2024
LocationAthen
Discipline Kundenbetreuung
Reference36601
Contact NameFee Loobuyck

Job description

Are you a native or near-native Dutch speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you!

We are currently seeking a Blended Sales and Order Support Representative to join an amazing team. In this role, you will be responsible for delivering timely, accurate, and professional customer service via phone, chat, social media, and email. Your goal will be to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities:

  • Manage incoming calls, chats, messages, and emails.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Meet personal/customer service team targets and case handling quotas.

Requirements:

  • Native or near-native proficiency Dutch.
  • Good command of English.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • If you're a bicycle enthusiast or at least a sports enthusiast, it's a bonus!

Training:

  • You will receive 5 weeks of on-site training for blended profiles of "Sales & Consulting" and "Order Support."

Working Time:

  • Mon to Fri, 08:30 – 17:30 CET (shift rotation) 

 

Don't miss out on this exciting opportunity to join our team! Apply now to become a Blended Sales and Order Support Representative for a great project, by sending your CV to dutch@multilingualjobsworldwide.com.

 

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.