Italian-speaking Service Desk Agent (Remote/hybrid) in Portugal

Posted 31 July 2022
Location
Job type Permanent
DisciplineKundenbetreuung
Reference35608
Contact NameAlfredo Mogavero

Job description

 

We are now looking for Italian speakers for our client in Portugal! Do you want to work with customer service using your language skills? Then we would love to hear from you! 

About our client: 

Our partner is a leading Japanese technology company offering a full range of technology products, solutions, and services. With their 140,000 employees, they currently support customers in more than 100 countries. The Company's Delivery Centers (GDC) are a network of state-of-the-art technology hubs in key locations worldwide. Our partner's GDC in Lisbon is growing fast and they are now looking for ambitious Swedish-speaking people who want to become part of their helpdesk team.

Responsibilities

  • Reply and support  our subscribers through  phone and email  on their queries, doubts, and questions about the product
  • Register all interactions within a ticketing tool
  • Support Shops selling our products on their doubts and technical queries.
  • Monitor our Applications and chase customers for contract signing.

You are/have 

  • Basic Technical skills
  • Interpersonal Skills
  • Communication Skills
  • Networking Skills
  • Customer Orientation
  • Conflict Resolution Skills
  • Problem Solving Skills
  • Presentation Skills
  • Careful: You must have the legal documentation prior to the application (European passport or working VISA for the country you are applying for). I inform you that without one of these two documents, I am unable to help you in your job research as we and our partners do not provide administrative assistance to acquire them and they are mandatory to create a working contract.

 

About us : 

We are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.