German-speaking Technical Support to Barcelona

Posted 20 April 2022
LocationBarcelona
Job type Permanent
DisciplineKundenbetreuung
Reference35205
Contact NameMatthias Kupka

Job description

Are you looking for new challenges? Do you need a change?

This role would be suitable for those interested in new technologies and an international environment. If you speak a native level of German and you have a high level of English, you are the perfect fit!

We are looking for a Technical Support Advisors to work for A well-known American corporation that provides hardware (smartphone and tablets)/ software product services.

 

As the Technical Support Advisor, you will be:

- Maintaining client relationships through product support over the phone

- Providing customers with quotes and product knowledge

- Handling effectively all incoming incidents

- Gathering information from customers, troubleshooting technical issues


Conditions:

- Full-time (39hrs/week) and long-term Contract

Salary:

Fixed: 18.540 Euros gross year (base + language compensation)

Performance Bonus: 3.000 Euros gross/year

Shift:

Mon-Sun rotative (9:00-21:00)

Location:

Barcelona Center


Benefits:

- !! NEW !! : Accommodation in Barcelona city provided by the company upon arrival + airport pick up

-Relocation Package provided

-Possibility to grow within the company

 

Requirements

- German native level speaker with fluent English

- Great teammate

- Willingness to learn and apply new technologies

- Analytical skills with demonstrated problem-solving ability desired

- Ability to operate in high-pressure situations

- Good technical skills and knowledge are preferable

- Excellent communication skills.