Italian-Speaking Customer Delight in Lisbon

Posted 07 November 2023
LocationLisbon
Discipline Customer Service
Reference37024
Contact NameVanessa Sarmento

Job description

Italian Customer Service Representative to Portugal

Are you a Italian speaker looking for a job in sunny Portugal?

About our client

We are recruiting Italian Customer Support Agents for our client, worldwide leader in Customer Experience Management and shared services for international markets.

Do you want to join the Great Place to Work?  As a customer advisor, you will be responsible for handling customer inquiries, from product advice to reviewing order transactions. We guarantee a great work environment, as well as the best work conditions and courses to help you achieve your goals. 

Responsibilities

  • Inbound Customer Service for bookings, purchases of services or goods
  • Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts
  • Management of changes, adjustments, complaints and any other customer concerns

Your profile

You are/have:

  • Fluent in Italian and good command of English
  • Willing to start an international experience – work abroad
  • Excellent communication and interpersonal skills and team spirit
  • Able to handle confidential and/or highly sensitive information
  • Experience in customer service (preferred)

Benefits

  • Fixed salary + bonus
  • The option to stay in a shared accomodation provided by our client
  • Initial flight expenses refund
  • Free annual flight to your home country
  • Private health insurance
  • Free Portuguese language courses, water sports, soft trekking and much more
  • International career in a multicultural environment
  • Possibility of cooperation with leaders in various industries
  • Intensive training and familiarisation phase
  • Ample opportunity to grow and evolve within the organization
Why Lisbon?

Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city, and around 2.8 million in the entire metropolitan area. In Lisbon there is everything possible to do! It is a city close to the sea, offering great shopping, nightlife and an amazing cultural heritage and many beautiful buildings. In Portugal's "riviera" west of Lisbon, the popular bathing resorts of Estoril and Cascais are located. In Estoril, there is also one of Europe's largest casinos. Lisbon, for a great part of the year, offers a warm climate and a warm weather. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate, which means that it is mild winters and hot summer.  Lisbon has just gotta wish for: sun, warmth, good nightlife, relaxed living, shopping, culture, big city, parks and surely surfing!

 

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.  

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.