Italian-Speaking Content Reviewer for Social Media Platform in Porto, Portugal

Posted 21 June 2023
Discipline Customer Service
Contact NameSara Pato

Job description

Are you excited to start your new career in Portugal? This might be just the right opportunity! We are looking for a Italian-speaking Content Moderator to join our client in beautiful Porto! 

Key Responsibilities:

  • Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
  • Reviewing/updating contents on a popular social media platform
  • Audit of content received and sharing for Social Media Upload
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Maintain broad knowledge of client products and/or services
  • Strict adherence to the accuracy guidelines as laid down by the client
  • Ensuring to protect the data of the customer and compliance process is followed



  • Competitive salary with bonus scheme + lunch bonus
  • Career prospects within an internationally positioned company
  • A bright, modern and exciting place to work 
  • Training and onboarding phase
  • Private health insurance + wellness break
  • Team events 
  • 25 paid vacation days 
  • Peaceful working atmosphere in the back office


Candidate Profile:


  • Fluent, verbal and written in Italian (C1)

  • Fluent, verbal and written in English (B2)
  • Strong customer service orientation skills;
  • Strict adherence to the accuracy guidelines as laid down by the client
  • Fast learner, diligent worker.
  • Availability to work in rotative shifts (24/7);
  • Ability to multitask, possess critical reasoning skills, communicate effectively;



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