Hebrew speaking Customer Support to Berlin (work from home)

Posted 29 June 2021
Job type Permanent
DisciplineCustomer Service
Contact NameCamille Breton

Job description

The Role


You will support small, medium businesses with improved advertisement to ensure a win-win situation for your clients and their customers, for the largest social media platform in the world.


The Responsibilities

  • Act as a single point of contact for advertisers and agencies (SMB) for different types of inquiries in Hebrew
  • Put together solutions to support and expand your customer's self-serve advertising customer base
  • Manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
  • Demonstrate the value of advertising solutions and provide post-sales support for all self-service products  


The Ideal Profile

  • Working Experience in Digital Marketing nice to have
  • Fluent Hebrew, intermediate English
  • Professional customer service skills
  • Familiarity with online advertising products/vendors
  • Online Advertising Experience is a big plus
  • You are expected to provide background checks (certificate for the highest level of education, employment certificate, references from previous employment)


The Offer

  • Option to work from home anywhere in Germany for the first six months of employment (dependant on Covid)

  • Relocation Package

  • 2500€ monthly salary (including language differential for Hebrew) plus up to 200€ performance bonus each second and third month per quarter
  • 40 € voucher card for redeeming at different providers - for 100% presence
  • Full-time job with shift schedules Monday-Sunday 8 am-10 pm
  • Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
  • A works council caring for you
  • Regular team and site events
  • The diversity and security of a global world leader


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