Hebrew speaking Customer Support to Berlin (work from home)

Posted 01 June 2024
Discipline Servicio al cliente
Contact NameMaris Lahe

Job description

Are you a Hebrew Speaker with a EU Passport or Resident in Germany? We have the opportunity for you!


The Role


You will support small, medium businesses with improved advertisement to ensure a win-win situation for your clients and their customers, for the largest social media platform in the world.


The Responsibilities

  • Act as a single point of contact for advertisers and agencies (SMB) for different types of inquiries in Hebrew
  • Put together solutions to support and expand your customer's self-serve advertising customer base
  • Manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
  • Demonstrate the value of advertising solutions and provide post-sales support for all self-service products  


The Ideal Profile

  • Working Experience in Digital Marketing nice to have
  • Fluent Hebrew, minimum B2 level of English
  • Professional customer service skills
  • Familiarity with online advertising products/vendors
  • Online Advertising Experience is a big plus
  • You are expected to provide background checks (certificate for the highest level of education, employment certificate, references from previous employment)


The Offer

  • Option to work from home anywhere in Germany

  • Relocation Package

  • 2500€ monthly salary (including language differential for Hebrew) plus up to 200€ performance bonus each second and third month per quarter
  • 40 € voucher card for redeeming at different providers - for 100% presence
  • Full-time job with shift schedules Monday-Sunday 8 am-10 pm
  • Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
  • A works council caring for you
  • Regular team and site events
  • The diversity and security of a global world leader


About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.