German-speaking Technical Support for famous automotive brand in Athens, Greece

Posted 29 June 2021
LocationAthens
Discipline Customer Service
Reference34014
Contact NameErik Holstein

Job description

Represent a top automotive brand whilst taking advantage of your German language skills and discovering Greece!

Are you familiar with customer service and provide excellent technical support? Then join our team in Greece and work for our Customer Service Team in Athens! Would you like to deliver high-class service to your clients whilst experiencing all that the beautiful country of historical Greece has to offer?  This job is for technology, culture and history enthusiasts!

You will be providing Customer Support and Roadside Assistance to customers from Germany, Austria & Switzerland. There is a Work-from-home option that is offered to candidates living in Athens or available to relocate.

The main requirements

  • Fluent (C2) level of German
  • Good English knowledge
  • Excellent communication skills
  • Technical knowledge
  • An Eu passport or a valid work visa for Greece

The role
• You will be assisting customers when they have queries/technical difficulties
• You will be the first line of assistance and you will redirect the customers if you can not assist.
• You will build up lasting relationships with the clients to retain customers
• You will offer top quality service and ensure that the customer is satisfied
• You will work in a team to continuously improve the company work flow

The Offer
• The opportunity to experience Greece as one of their own!
• Complete relocation support (flight ticket to Greece, 4-week hotel accommodation, pick-up & drop,  assistance finding an apartment, real estate fee covered by us)
• Monthly salary of 1200 Euros + 2 extra salaries per year + up to 100€ performance bonus per month
• Private Health Insurance
• Numerous benefits and discounts
• New starters will participate in a 2 week training, as well as guidance on providing troubleshooting and technical solutions by certified instructors
• Professional growth & development opportunities


Wondering about the cost of living in Greece? We have your back:
Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.
It’s helpful to have a picture of what life there will cost.

Click here to read up on the costs of living in Greece.

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