Do you want to work for a big-name Wealth Management & Insurance company and build a career in customer service? Our client is looking for German-speaking Sales Supervisor to lead a high-performing team dedicated to insurance sales within an international contact center environment. This role requires a strong commercial mindset, proven leadership experience, and the ability to drive results in a dynamic and competitive setting. 

About the company
Our client is a global provider of business process outsourcing (BPO) solutions, specializing in customer service, sales, and technical support. With operations in more than 20 countries, they employ over 130,000 professionals delivering high-quality services for major international brands across diverse industries.

What will you do?

• Lead, motivate, and manage a multilingual sales team to achieve individual and team targets;
• Monitor daily performance, ensuring KPIs such as conversion rate, sales per hour, and script adherence are consistently met or exceeded;
• Deliver structured coaching, sales training, and continuous feedback to enhance individual performance and sales techniques;
• Foster a results-driven and positive team environment focused on overachievement;
• Support onboarding and training of new team members;
• Prepare and present performance reports and action plans to internal stakeholders;
• Ensure full compliance with internal policies and external regulations applicable to insurance sales.

Candidate profile

• Fluency in German (C1 or higher) and English (minimum B2) – mandatory;
• Proven experience as a Team Leader or Supervisor in a sales environment, ideally within the insurance or financial services sector;
• Strong leadership, communication, and performance management skills;
• Solid knowledge of consultative sales techniques and the ability to motivate sales professionals;
• Proficiency in CRM tools and Microsoft Office;
• Availability to work in rotational shifts (Monday to Saturday).

Employer offers

• A stable, international project with long-term career opportunities;
• Continuous training and certification in the field of insurance sales;
• Competitive salary with attractive performance-based incentives;
• A dynamic, collaborative work environment with a focus on success.

About Lisbon
Lisbon offers a rich cultural heritage, sunny climate, and high quality of life. As one of Europe’s most vibrant capitals, it combines traditional charm with a modern lifestyle. Enjoy affordable living, delicious cuisine, and a welcoming atmosphere while working in a growing international hub.

Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.