Do you want to provide top-tier customer support for a leading global payment solutions provider? Our client is looking for French-speaking Customer Support Agents to join their growing team in Lisbon, Portugal!

Become part of a fast-paced, innovative environment assisting business clients with technical and account-related inquiries. Support sellers through phone, email, or chat and help them optimize their use of a market-leading business technology platform.

About the company
Our client provides a robust operating system for businesses, enabling them to sell anywhere, manage operations, engage customers, and handle logistics all from one centralized platform. With a focus on flexibility and digital innovation, they serve businesses across diverse industries around the world.

What will you do?

• Deliver exceptional customer service to business clients (B2B)

• Handle inquiries and provide tailored solutions via phone, email, and chat

• Identify and verify account holders and their information

• Comply with regulatory guidelines and customer procedures

• Troubleshoot issues and offer guidance to improve client experience

• Ensure effective and timely resolution of client concerns

Candidate profile

• Fluency in French and English (spoken and written)

• Excellent communication and interpersonal skills

• Strong problem-solving abilities and attention to detail

• Customer-focused with a professional and proactive attitude

• Previous experience in customer support or a similar role is a plus

Employer offers

• Full training provided

• International and multicultural team environment

• Career development opportunities

• Competitive working conditions

• Modern office in Lisbon

About Lisbon
Lisbon, Portugal’s vibrant capital, blends rich history, world-class cuisine, and a sunny climate. With its thriving nightlife, affordable living, and welcoming expat community, Lisbon is a top European destination for work and leisure. Whether strolling historic streets or relaxing by the Atlantic, Lisbon offers the perfect balance of career and lifestyle.

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.