Czech-speaking Operations Customer Expert (Content moderation) in Lisbon, Portugal

Posted 29 April 2025
LocationLisbon
Discipline Administration
Reference44829

Job description

Do you want to work in the fast-paced world of social media and help ensure a safe and positive online experience? Our client is looking for Czech-speaking Operations Customer Experts to join their team as Content Moderators!

Join our client’s multilingual team and play a vital role in maintaining the integrity of a leading social media platform. With a supportive team environment and opportunities for professional development, this is your chance to be part of something meaningful.

About the company
Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.

What will you do?

  • Assess videos, images, text, and audio to ensure compliance with community standards

  • Identify and remove content that violates platform guidelines

  • Moderate comments, posts, and appeals to maintain a respectful space

  • Label and classify content for improved organization and accessibility

  • Ensure compliance with legal and platform-specific standards

  • Document actions taken and report on recurring moderation trends

  • Collaborate with policy, compliance, and legal teams for complex cases

  • Support a 24/7 shift rotation, including nights, weekends, and holidays

Candidate profile

  • Fluency in English and Czech (written and spoken)

  • Excellent attention to detail and efficiency in repetitive tasks

  • Ability to adapt quickly to frequent policy updates

  • Independence and focus in a structured work environment

  • Strong analytical and critical thinking skills

  • Resilience in handling sensitive and potentially distressing content

  • Previous experience in moderation, social media, or a related field is a plus

Employer offers

  • International and multicultural work environment

  • Full training provided

  • Career development opportunities

  • Flexible shift patterns in a 24/7 operation

  • Supportive team culture

  • Modern office facilities

  • Social and team-building events

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.