A client is seeking a Travel Advisor with Dutch to join a customer-focused travel services operation based on-site in Katowice. This role is ideal for individuals who enjoy daily interaction with international travelers and delivering high-quality service.

This position offers the opportunity to work in a dynamic, multicultural environment where customer experience, accuracy, and professionalism are key.

About the company
Our client operates within the travel services industry, supporting travelers worldwide by managing reservations and providing professional customer assistance. They are known for delivering reliable, customer-centric solutions while fostering an international and collaborative workplace.

What will you do?

• Communicate with travelers via phone, chat, and email in a professional and engaging manner
• Manage hotel and flight reservations as well as car rentals
• Ensure travelers feel heard, supported, and appreciated throughout their journey
• Protect confidential customer data and handle information responsibly
• Contribute to a positive brand image through high-quality customer service
• Collaborate with a dynamic team to deliver consistent service excellence

Requirements

• Fluent Dutch, both written and spoken, at a minimum C1 level
• English proficiency at B2 level for internal communication and training
• Strong computer skills with proficiency in MS Office
• Excellent communication and organizational abilities
• Friendly, professional, and customer-oriented attitude
• Availability to work on-site in Katowice and readiness to start as scheduled

What you’re offered

• Fully paid training program conducted in English, including practical training
• Full-time employment contract
• Structured shift schedule during weekdays
• Private health insurance
• Access to training, development programs, and language courses
• International and multicultural working environment
• Social activities, events, and internal initiatives

This role provides a solid entry point into the travel industry with long-term development potential in an international setting. It suits candidates who value customer interaction, teamwork, and structured professional growth.