Are you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? The world's largest and most renowned search engine is in need of Dutch-speaking technical support professionals—take this opportunity to grow your career in tech while enjoying life in vibrant Lisbon, Portugal!
Join our client’s international team as a Technical Customer Advisor and be part of a fast-paced, multicultural environment supporting top-tier technology products. Benefit from a full relocation package and a dynamic career path with one of the most recognized names in outsourcing services.
About the company Our partner is a French multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62,000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team, a fast-paced environment, and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!
What will you do?
Handle inbound customer support in Dutch via phone, chat, and email
Assist with pre-sales, general inquiries, and technical issues
Address customer escalations and document case information accurately
Collaborate with technicians to resolve or close support tickets
Maintain internal ticketing systems in English
Promote customer satisfaction and uphold brand reputation
Candidate profile
Native-level Dutch (C2) and good English skills
Technical troubleshooting experience is a plus
Strong communication skills with ability to simplify technical topics
PC literacy, Google Docs, and Google Sheets proficiency
Familiarity with wireless troubleshooting
Patient, discreet, and up-to-date with IT trends
Self-motivated, proactive, and a team player
Must have an EU passport or valid residence permit
Full relocation package: reimbursed flight, 12 months’ accommodation, admin support
Private health insurance with dental (after 6 months)
Modern offices and facilities in Lisbon
Career growth opportunities and internal mobility
Discounts, events, and multicultural environment
About Lisbon Lisbon is the vibrant capital of Portugal, with approximately 600,000 residents in the city center and around 2.8 million in the greater metropolitan area. The city is located near the Atlantic Ocean and offers great shopping, fantastic food, a lively nightlife, and an amazing cultural heritage. Lisbon enjoys a warm climate for most of the year. This is one of the many reasons why the stunning city has become one of the most popular destinations for Europeans and has a growing expat community.
Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
