We're looking for a talented Customer Service Advisor to join our client's team in Spain (Barcelona or Madrid) on the 22.09.2025 specifically catering to the Belgian market in both French and Dutch. If you're passionate about delivering exceptional customer service and have a knack for languages, we want to hear from you.
About the company:
Join a global leader in customer experience management and take your career to the next level. Our client is a major player in the contact centre business process outsourcing industry, employing around 490,000 people across over 100 countries and operating in multiple languages.
Responsibilities:
Handle incoming calls and provide top-notch customer service
Assist customers with their inquiries, issues, and complaints
Provide accurate and timely information
Follow company guidelines and procedures
Work effectively as part of a collaborative team
Requirements
C2 level proficiency in Dutch/Flemish and French
B2 level or above in English
Previous customer service experience is an advantage
Excellent communication and problem-solving skills
Ability to work night shift hours and be part of a dynamic team
Willingness to work hybrid in Madrid or Barcelona
Availability to start 22.09.2025
What Our Client Offers:
38.5 hours per week, with day schedules between 10:00 and 18:00, Monday to Sunday
Starting salary of €22,660 gross per year
Hybrid working model, with offices in Madrid and Barcelona
2 month fixed term contract that can be extended after
Relocation can be offered if you are relocating from outside of Spain
Opportunities for individual career growth within the project
A dynamic and international work environment, with team building activities
If you're ready for a new challenge and want to be part of a global team, get in touch with us today.
