Our client is a international BPO company with a wonderful new office is Budapest. They believe that the health and happiness of our people is central to their success as a business and as such, some of the perks of this job include free fruit days and massages. Interested? Read more!

What's in it for YOU!

• Work experience in an international company and multilingual team

• Excellent atmosphere, friendly and diverse environment, teamwork

• Team building events and after-work activities

• We believe the health and happiness of our people are central to our success as a business – to achieve this we offer free fruit days and office massages

• Internal training and career opportunities

• Wide range of financial and in-kind benefits

• Flexible work environment and working schedule

• Casual dress code

YOUR role:

• Become an expert and provide an outstanding experience to our customers

• Assess the nature of product or service issues and resolve anything from basic to complex support problems for customer inquiries received via email and phone (and occasionally live chat)

• Use a variety of modern communication channels to offer the best possible service

• Administratively process the customer experience cases via different computer applications

What we are looking for in YOU:

• Fluent language skills in Czech

• Hungarian or English language knowledge is a plus

• Exceptional writing and speaking abilities to provide clear and empathetic customer support through email and live chat

• Must demonstrate strong communication and interpersonal skills

• Requires basic software knowledge

• Must be able to efficiently manage multiple projects and tasks at the same time

• Secondary education is a requirement

It would be helpful if YOU demonstrate these capabilities

• Display passion for and responsibility to the customer

• Display innovative thoughts in everything you do

• A strong drive to complete tasks

• Display personal and corporate integrity

• Provide attention to detail