Czech-speaking Customer Service Specialist to beautiful Hungary

Posted 01 October 2023
LocationBudapest
DisciplineServicio al cliente
Reference35869
Contact NameMagdalena Ilter

Job description

Do you speak Czech fluently?

Helping people solve their problems puts a smile on your face?

Then we have the perfect vacancy for you in beautiful Budapest, Hungary!

 

In your role, you will deliver the best customer experience for clients via phone and e-mail. 

Our client is a international BPO company with a wonderful new office is Budapest. They believe that the health and happiness of our people is central to their success as a business and as such, some of the perks of this job include free fruit days and massages. Interested? Read more!

 

What's in it for YOU!

  • Work experience in an international company and multilingual team

  • Excellent atmosphere, friendly and diverse environment, teamwork

  • Team building events and after-work activities

  • We believe the health and happiness of our people are central to our success as a business – to achieve this we offer free fruit days and office massages

  • Internal training and career opportunities

  • Wide range of financial and in-kind benefits

  • Flexible work environment and working schedule

  • Casual dress code

 

YOUR role:

  • Become an expert and provide an outstanding experience to our customers

  • Assess the nature of product or service issues and resolve anything from basic to complex support problems for customer inquiries received via email and phone (and occasionally live chat)

  • Use a variety of modern communication channels to offer the best possible service

  • Administratively process the customer experience cases via different computer applications

What we are looking for in YOU:

  • Fluent language skills in Czech

  • Hungarian or English language knowledge is a plus

  • Exceptional writing and speaking abilities to provide clear and empathetic customer support through email and live chat

  • Must demonstrate strong communication and interpersonal skills

  • Requires basic software knowledge

  • Must be able to efficiently manage multiple projects and tasks at the same time

  • Secondary education is a requirement

It would be helpful if YOU demonstrate these capabilities

  • Display passion for and responsibility to the customer

  • Display innovative thoughts in everything you do

  • A strong drive to complete tasks

  • Display personal and corporate integrity

  • Provide attention to detail

Interested? Apply today and let's have a chat about the opportunity!

 

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