Polish-speaking Customer Support Agent to Porto, Portugal

Posted 01 February 2026
LocationEgypt
Discipline Customer Service
Reference36918

Job description

Ready to jump into a new career and move to beautiful Porto, Portugal?! We are looking for Polish speakers to join our Client's growing team as a Customer Support Agent!.  

About our Client

Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets.
Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector, with plenty of growth opportunities.

Responsibilities

  • Inbound Customer service for bookings, purchases of services or goods;

  • Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;

  • Management of changes, adjustments, complaints and any other customer concerns.

Your profile

  • Polish C2-Native and English fluency
  • Willing to start an international experience – work abroad
  • Able to handle confidential and/or highly sensitive information;
  • Excellent communication and interpersonal skills and team spirit
  • Experience in customer service (preferred)
Offer:
  • Relocation package: 
    • Accommodation in a shared apartment with your own room (all expenses covered including cleaning)
    • Initial flight expenses refund
    • Pick-up at the airport 
    • Support with legal registration, tax number, residence papers
    • Free annual flight to your home country
  • Private health insurance after 6 months of employment
  • Free Portuguese language courses, water sports, soft trekking, and much more
  • International career in a multicultural environment
  • Possibility of cooperation with leaders in various industries
  • Intensive training and familiarization phase
  • Ample opportunity to grow and evolve within our organization

 

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