Are you a native Dutch speaker looking for an international challenge?

Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no further!

Join our client’s team in Lisbon as a Dutch-speaking Customer Support Agent for Facebook. Support users via chat, email, and phone while representing a global industry-leading brand. Enjoy a full relocation package, excellent training, and career development opportunities!

About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

• Assist Dutch-speaking Facebook users via chat, email, or phone.
• Resolve user concerns efficiently and effectively.
• Represent the brand professionally in all interactions.
• Ensure a high level of customer satisfaction.

Candidate profile

• Fluency in Dutch and intermediate English.
• Preferred experience in technical support.
• Customer-oriented with excellent communication skills.
• Able to handle confidential and sensitive information.

Employer offers

• Strong local salary.
• Relocation package, including:
  • Shared accommodation with private room.
  • Airport pick-up.
  • Initial flight expenses refund after 9 months.
  • Free annual flight to home country.
  • Private health insurance.
  • Assistance with tax registration, mobile setup, and bank account.
• Free Portuguese language courses and leisure activities (e.g., water sports, trekking).
• Intensive training.
• Career growth opportunities within the company.

About Lisbon

Lisbon, the stunning capital of Portugal, offers a unique mix of historic charm and modern vibrancy. Enjoy 300 days of sunshine, breathtaking coastal views, delicious cuisine, and an affordable cost of living while working in a multicultural and dynamic environment.

Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.