Polish-speaking Visa Process Advisor

Posted 29 March 2024
LocationBudapest
Discipline Kundenbetreuung
Reference36142
Contact NameAugustine Erdman

Job description

Are you motivated by providing a good customer experience, and do you speak Polish fluently? Then we have the perfect vacancy for you in beautiful Budapest, Hungary!

In your role, you will deliver the best customer experience for clients via phone and e-mail. 

What You’ll Be Doing

  • Become an expert and provide an outstanding experience to our customers
  • Assess the nature of product or service issues and resolve basic to complex support problems for customer inquiries received via email and phone (and occasionally live chat).
  • Use a variety of modern communication channels to offer the best possible service
  • Administratively process the customer experience cases via different computer applications

What we would like to see on your CV

  • Fluent language skills in English and Polish
  • Exceptional writing and speaking abilities to provide clear and empathetic customer support through email and live chat.
  • Must demonstrate strong communication and interpersonal skills.
  • Requires basic software knowledge
  • Must be able to efficiently manage multiple projects and tasks at the same time.
  • Secondary school is requires

Competencies Valued

  • Displays passion for and responsibility to the customer.
  • Displays innovation in everything you do.
  • A strong drive to complete tasks.
  • Displays personal and corporate integrity.

What’s In It for You

  • Work experience in an international company and multilingual team
  • Excellent atmosphere, friendly and diverse environment, teamwork
  • We believe the health and happiness of our people are central to our success as a business – to achieve this we offer free fruit days 
  • Internal training and career opportunities
  • Wide range of financial and in-kind benefits
  • Casual dress code

Interested? Apply today and let's have a chat about the opportunity!

 

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