Hebrew-speaking Customer Support Agent in Lisbon

Posted 29 June 2021
LocationLisbon
Discipline Customer Service
Reference34043

Job description

Are you a Hebrew speaker ready to kickstart your international career in customer service? Our client is looking for motivated individuals with a valid EU passport or residence permit to join their Customer Support team in Lisbon!

As a Customer Support Specialist, you'll be part of a dynamic, multicultural team dedicated to delivering exceptional customer experiences. Enjoy a relocation package and thrive in Portugal’s sunny capital while advancing your career.

About the company
Our client is a global leader in Customer Experience Management and shared services, operating in international markets. With a workforce of over 10,000 employees representing 84 nationalities and supporting services in 35 languages, the company is known for its versatility and international culture. They are committed to delivering outstanding performance and ensuring the success of their partners worldwide.

What will you do?

  • Provide customer support via phone, live chat, and email

  • Assist customers with website navigation and product inquiries

  • Deliver high-quality advice using updated help guides

  • Ensure timely and professional responses to customer queries

  • Support marketing campaigns for sales roles by promoting digital tools

Candidate profile

  • Native-level Hebrew, plus B2 level in English

  • Strong problem-solving skills and service orientation

  • Previous experience in sales/marketing (for applicable roles)

  • Must have a valid EU passport or residence permit (no visa sponsorship)

Employer offers

  • Private room in shared apartment

  • Reimbursed flight to Lisbon after 9 months

  • Airport pickup and legal support for settling in

  • Private health insurance after 6 months

  • Annual flight ticket to home country within Europe

  • Career development in a multinational company

  • Social activities and sports events

  • Free language courses

  • Fixed salary above market average, plus bonuses (if applicable)

About Lisbon
Lisbon, the vibrant capital of Portugal, offers an exceptional quality of life with its coastal charm, rich cultural heritage, and lively social scene. Enjoy sunny weather, scenic views, and a relaxed lifestyle in one of Europe’s most desirable cities. From surfing and shopping to historic landmarks, Lisbon has something for everyone.

Worldwiders 
Worldwiders is a global B2B-oriented recruitment company that specializes in executive search and specialist recruitment worldwide. Since our journey began in 2016, we have become the go-to partner for tailor-made recruitment solutions, connecting top talent with prestigious opportunities across the globe. With a proven track record of over 5000 successful placements and 400+ satisfied partners in 40+ countries, our expertise ensures that we match each talent and company with the best opportunities to drive career growth and organizational success. 

To cater to specific markets and meet the diverse needs of industries and roles across the globe, we operate through a diverse portfolio of five specialized brands: Nordic Jobs Worldwide, Multilingual Jobs Worldwide, Asian Jobs Worldwide, IT Jobs Worldwide, and our dedicated Executive Search brand. Each brand is uniquely designed to focus on particular markets, ensuring comprehensive and customized recruitment solutions. Contact us today to explore how we can elevate your career or support your recruitment needs.