Dutch-speaking Customer Support Agent to Cyprus!

Posted 14 January 2025
LocationLimassol
Discipline Customer Service
Reference37542

Job description

Are you fluent in Dutch and English and passionate about providing outstanding customer service? Join a fast-growing B2B service provider in Limassol, Cyprus, and be part of a dynamic team shaping digital solutions for clients around the globe.

Enjoy a supportive work culture, clear career paths, and relocation support—all within a modern tech environment.

About the company
Our client is one of the fastest-growing B2B service providers based in Cyprus. They develop, maintain and deploy various IT and customer-based services to numerous businesses in various industries around the world. Founded in 2018, they have shown impressive growth, driven by a young, dynamic team of creative professionals.

What will you do?

  • Communicate with customers via live chat and email.

  • Maintain a prompt, professional, and empathetic attitude.

  • Resolve customer issues and inquiries effectively.

  • Stay updated on company products, offers, and services.

  • Escalate complex issues to the appropriate departments.

  • Conduct initial investigations on queries.

  • Work in rotating shifts (Monday-Friday): 9:00–18:00, 13:00–22:00, 16:00–01:00.

Candidate profile

  • Fluent in both written and spoken Dutch and English.

  • Excellent communication and collaboration skills.

  • Strong computer literacy and accurate typing skills.

  • Capable of working efficiently in a multitasking environment.

  • Previous online customer support experience is a strong advantage.

Employer offers

  • Competitive remuneration package.

  • Career advancement opportunities in a growing European tech company.

  • Supportive and inclusive team culture.

  • Weekly team lunches and monthly team events.

  • Access to gym membership.

  • Modern offices in prime Limassol, with easy parking and highway access.

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.