Are you a motivated and enthusiastic native Dutch speaker looking for an international challenge? Do you want to enjoy an exciting lifestyle in the sun of Portugal?
Work as a Dutch-speaking Fraud Prevention or Back-office Agent for an American multinational technology company!
- Placing orders
- Inquiries about products
- Locating product
- Collecting and providing feedback
- Checking on Order Status
- Setting up returns, checking status of returns and refunds, assisting with refunds
- Handling Consumer Complaints
- Providing technical support for users
- Scheduling call backs and performing outbound Calls
- Native level of Dutch and business fluent English both written and oral.
- Prior experience in customer service/technical support and/or experience
- Ability to take detailed information
- Adapt at working with ambiguity
- Strong comprehension skills (adaptive writing, active reading)
- Ability to stay positive and project optimism – Adaptability to new and ever-changing needs
- Enjoying the gadget culture and staying up-to-speed on the consumer electronics industry
- Strong organizational skills.
- Demonstrated sales and/or customer service success
- Good competitive local salary
- Performance bonus 150 euros
- Meal Allowance 6 euros per day
- Health insurance
- Gym membership
- Possibility to work from home anywhere in Portugal (including the islands!)
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.