Welcome to our virtual world! Our partner is looking for Turkish-speaking customer support agents in Berlin! The company digitizes the entire application process and offers you temporarily 100% Homeoffice in BERLIN.
As a Customer Service Agent for Turkish, you will support small, medium businesses with finding the best solution for your online advertising customer. You will take over as customer service agent for the greatest social media platform worldwide.
The job:
You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiries
You are putting together solutions to support and expand your customer's self-serve advertising customer base
You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience
Requirements:
Native Turkish-speaker + B2 English
Some kind of previous experience in Customer Service
Living in Berlin
Familiarity with online advertising products/vendors
Online Advertising Experience is a big plus
Excellent written and verbal communication
Ability to multitask & work under pressure
Fast learner, diligent worker
You are expected to provide background checks (certificate for highest level of education, employment certificate, references from previous employment)
40€ voucher card for redeeming at different providers - for 100% presence
Stay safe with our current HOMEOFFICE solution in BERLIN
Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
A works council caring for you
Regular team and site events
The diversity and security of a global world leader
For more information write me to jean-nicolas@multilingualjobsworldwide.com
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.
