Supervisor Damage & Claims Support with Dutch for car rental service

Posted 06 May 2022
LocationBerlin
Job type Permanent
DisciplineCustomer Service
Reference35318
Contact NameGino Kral

Job description

We are looking for a strong and convincing supervisor with native Dutch skills to work for a famous car rental service company!

Our client is looking forward to your application for their team in Berlin as a convincing and competent Supervisor (m/f/d). Ideally with experience, e.g. as a service assistant or claims handler (m/f/d) in breakdown and claims processing. However, we would also be pleased to hear from career changers (m/f/d) with commercial training e.g. as an Agent for office management (m/f/d) and initial professional experience.

 What you will do

  • You are the professional contact person for your colleagues
  • You are the link between your team and the team leader
  • As the first contact person you answer all technical questions
  • We are changing? You help to design new processes and accompany their introduction
  • You represent the team leader during vacation and illness
  • You continue to support your team in the processing and remain up to date
  • You correspond with our customers and colleagues fluently in Dutch and English

Who are you

  • You have sound know-how in the damage management area
  • You have fun in solving claims that are off our guides
  • You bring a positive and entrepreneurial attitude with you
  • Creativity to motivate your team and to always reach targets
  • You bring ideas to promote and develop the team and your colleagues
  • You are fluent in Dutch, and you speak good English as well

What we offer

  • ABOVE-AVERAGE COMPENSATION: Employees (m/f/d) receive above-average compensation + performance-related bonus
  • PERMANENT CONTRACT: You will get a permanent contract and a 500 € (gross) welcome bonus
  • ALLOWANCES: For public holidays, night shift & Sunday work
  • PLANNING SECURITY: 30 days of vacation & regulated working hours with shift plans approx. 3-4 weeks in advance
  • FLEXIBLE FLEXTIME ACCOUNT: With a build-up of up to 20 minus hours
  • THE BEST COLLEAGUES: Comprehensive onboarding & warm working atmosphere
  • GREAT EMPLOYEE ADVANTAGES: for rent, share, car leasing offers as well as discounts with partners for travel, beauty, clothing, etc.
  • 20€ MOBILITY ALLOWANCE: Whether you travel by BVG, car, bike, or on foot
  • DEVELOPMENT: You want more? We offer further training and promotion opportunities & give you continuous feedback
  • SOCIAL & HEALTH: Diversity program to promote a corporate culture of acceptance, appreciation, and respect, free cybersports courses, and our psychological hotline

 

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