Portuguese Speaking Customer or Technical Support Agent Remote in Greece

Posted 20 March 2025
LocationGreece
Discipline Customer Service
Reference44295

Job description

Do you want to work remotely from Greece while delivering top-quality customer support in Portuguese? Our client is looking for motivated Portuguese-speaking Customer Support Specialists to join their team!

Experience life in Greece with a competitive salary, relocation support, career growth opportunities, and a vibrant international working environment — all while working from home.

About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

  • Handle incoming calls, chats, and emails in Portuguese

  • Provide high-quality customer service in a professional and efficient manner

  • Assist customers by offering solutions based on guidelines and processes

  • Collect necessary information and deliver accurate answers

  • Meet service standards, targets, and key performance indicators

Candidate profile

  • Proficient level of Portuguese and good command of English

  • Confidence, professionalism, and commitment

  • Excellent communication and active listening skills

  • Time management skills and flexibility for rotating or night shifts

  • Adaptability to customer needs and strong attention to detail

  • Advanced technical skills

Employer offers

  • Competitive local monthly salary

  • International, multicultural, and modern work environment

  • Career development opportunities

  • Extra pay for overtime, Sundays, and Greek holidays (75%)

  • Monthly performance bonus

  • Relocation package

  • Special discounts and offers for employees

  • Paid training using the latest technology

  • Ongoing IT and soft skills training

  • 2 extra salaries per year (Christmas and Easter-Summer)

  • On-site canteen

  • Casual dress code

  • In-house doctor and examination center

  • Free Greek language courses

  • Employee Relations support for integration in Greece

  • Interactive team-building activities, sports events, themed parties, and more

About Athens
Athens is not only the capital of Greece but a city rich in history, culture, and a dynamic lifestyle. A large part of its historic center has become Europe’s largest pedestrian zone, surrounded by ancient landmarks like the Acropolis. From lively cafes to stunning beaches and a warm climate, Athens offers a truly Mediterranean lifestyle in one of Europe’s most affordable capitals.

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.