Portuguese Speaking Customer Care Advisor, Portugal

Posted 30 September 2021
LocationOeiras
Job type Permanent
DisciplineCustomer Service
Reference34398
Contact NameSara Pato

Job description

Are you looking for a new opportunity?

Are you passionate about Online Advertising and new technologies? Would you like to join one of the leading tech companies? You will support our client as a Customer Care Advisor, growing and developing your knowledge base of online advertising in an innovative and fast paced environment.

The job

You will be part of a team supporting different lines of products. You will together with your colleagues provide reactive phone, email and chat support services with emphasis on troubleshooting and efficient issue resolution to our small and medium businesses clients.

The activities

  • Provide optimal advice regarding different queries of the business clients;
  • Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
  • Understand the business goals of your clients in order to match the required online advertisement solutions;
  • Provide strategic campaign support to educate your clients;
  • Achieve strong customer satisfaction with a focus on quality and results.

 

Requirements:

  • Fluent/native Portuguese
  • Good level of English
  • Excellent communication skills

 

Benefits:

  • Paid Training
  • 40 Hours per week from Monday to Friday, between 08.00h and 18.00h local business hours
  • Holidays and 14x salaries
  • Fixed term contract
  • Performance Bonuses

 

If you wish to apply send your CV to sara@multilingualjobsworldwide.com

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.

Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.