Polish-speaking Quality Assurance Associate in Bucharest, Romania

Posted 01 September 2021
LocationBucharest, Municipiul Bucureşti, București
Job type Permanent
DisciplineCustomer Service
Reference34214
Contact NameMart Kevin Põlluste

Job description

Are you a Polish speaker looking to start a career in a stable, international firm in Romania? Then look no further!

The Company

Our client is an international, well-respected tech firm, and they are looking for candidates to join their Romania team.

Responsibilities:

  • Carry out the detailed assessment of contacts/conversation that are resolved.
  • Assess if the business and compliance requirements are followed as per the SOP/guidelines.
  • Identify the gap and share/update constructive feedback.
  • Execution on daily deliverables and detailed instructions provided on new assignments.
  • Decisions made are to keep in mind, not to impact on the team / self-efficiency. 
  • Individual contributor as a part of a team, with a focused scope of work.
  • Provide clear and crisp understanding of errors made.

 

Requirements:

  • Freshers or  6 months experience in any Quality Review process
  • Advanced level of English and one of the following languages: Hebrew/French/Polish/German
  • Good working knowledge of computer i.e., MS-Office (Google sheets will be an added Advantage)
  • Attention to details and a results driven approach is a must
  • Ability to work well under pressure
  • Client oriented, flexible, patient
  • Excellent written communication skills
  • Good organizational skills
  • For Experience candidates
    • Excellent verbal & written communication & presentation skills
    • Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate
    • Good Interpersonal & people management skills with good problem solving approach
    • Good analytical skills for MIS, number crunching & reporting to internal & external customers
    • Ability to exercise managerial judgment and perform as a mentor. Ability to multi task multiple activities by effective delegation and monitoring
    • Demonstrated Customer Service Skills

The Benefits

  • Competitive salary with monthly language bonus
  • Annual Christmas bonus
  • Pension plan
  • Health insurance
  • Gym membership, meal vouchers and more
  • Huge career opportunities within an international firm

How to Apply

Are you interested in this opportunity? Please send your English CV to sara@multilingualjobsworldwide.com 

 

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