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Italian-speaking Application Support in Lisbon, Portugal
- Posted 10 May 2022
- LocationLisbon
- Discipline IT
- Reference35291
- Contact NameAlfredo Mogavero
Job description
Application Support
Minimum Requirements:
-
- Server Operating Systems experience included but not limited to (installation, basic configuration and administration prefer Windows Server Certification):
- Microsoft Windows Server (2012, 2016, 2019)
- Microsoft Windows 8.1 and 10
- Linux (Red Hat 6, 7)
- Virtual Server Environments (VMWare and Microsoft Hyper-V)
- Web Server (installation, configuration, basic administration)
- IIS 7.5 and higher
- Apache 2.2.x and higher
- Network related protocols (basic configuration and administration)
- TCP/IP, DNS, DHCP, Kerberos, SMTP, POP3, IMAP HTTP|S, FTP, SMB, SSL/TLS
- LDAP – Microsoft Active Directory Domain Services (basic administration)
- Italian Native + Fluent English
- Server Operating Systems experience included but not limited to (installation, basic configuration and administration prefer Windows Server Certification):
Nice to have:
- Experience in and knowledge of the Enterprise Content Management (ECM) applications with essential understanding of document management and image-based workflows.
- Internet standard: XML, webservices Rest, SOAP
- SMB and TWAIN Scanning (installation and basic configuration)
- Xerox ConnectKey | Xerox Scanning Application
- Autonomy Software
- IDOL 10.x
- LiquidOffice /eForms
- Solr 8.x, Frevvo, Abbyy, Autostore, PrizmDoc Viewer, DocuSign
Duties :
- First point of contact, via phone/portal, for customer with questions or issues with Xerox tools.
- Work high priority technical incidents and critical outages.
- Perform remote install/upgrades
- Troubleshoot Issues before advancing it to engineering
- Answer questions regarding product functionality and usage
- Produce content creation for KB articles
- Provide timely response/resolution to meet customer SLA’s.
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.
Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.