Hungarian-speaking IT Helpdesk to Czech Republic

Posted 06 September 2021
Job type Permanent
Contact NameCamille Breton

Job description

The Company

Our partner in the Czech Republic offers transformative digital services to corporate customers worldwide. The company is a leading supplier of next-generation consulting, technology and outsourcing solutions and their combined IT and BPM solutions create value across several industries. From their modern offices in Brno, they provide services to more than 20 global multinational companies. You now have the opportunity to take part in the digital transformation up close and influence the processes that change the world!

The Responsibilities

  • Act as point of contact for L1 Service Desk
  • Investigate customer issues and engage with problem management
  • Provide continual service improvement activities
  • Provide guidance to users on the next steps to resolve access issues
  • Take part in continual service improvement activities
  • Support & monitor IT Service Desk

The Ideal profile

  • Interest in Technology and a willingness to learn and develop new skills
  • Native-level Hungarian, fluent English
  • Strong problem-solving skills and effective communication with customers in troubleshooting technical issues over the phone
  • Autonomous, a creative team player in a multicultural environment
  • Goal-oriented personality
  • Strong communication skills

The Offer

  • Permanent contract
  • Performance bonus
  • Meal vouchers
  • Language courses
  • Multisport card
  • 5th week of leave
  • Expat Assistance Services for new joiners
  • Bike Friendly
About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.