- Posted 12 January 2023
- DisciplineCustomer Service
- Contact NameAlfredo Mogavero
We are looking for a Hebrew speaker to start an exciting opportunity as a Video Content Analyst in Lisbon, Portugal!
Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is the important task of Video Content Analysts for the best-loved video streaming website in the world!
You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service.
● Ability to work independently
● Good communication skills, both verbal and oral
● Quick learner and adaptable to learn new processes, concepts, and skills
● Be organized and able to manage time and tasks efficiently
● Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard
● Have a neutral mindset towards different video content that needs classification, regardless of the content itself
●Result-oriented, self-motivated, independent and inquisitive
●Able to thrive in a fast-paced and team oriented environment
●Interested in social media and current events.
●Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M / Monday to Sunday
●Review user flagging reports regarding website content
●Understand and remain up-to-date with client’s policies and guidelines
●Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
●Review the reported content within agreed turnaround times and standards of quality
●Recognize trends and patterns, and escalate issues outside of the established policies
●Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
●Review sensitive content, sometimes involving graphic or otherwise disturbing subjects
- Pleasant and inspiring working atmosphere
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Professional development and clear career path
- Training & development opportunities
- Competitive salary & relocation allowance*
*Relocation applicable only for international candidates joining us from abroad.
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