German-speaking customer support to sunny Malta

Posted 20 September 2021
LocationMalta
Job type Permanent
DisciplineiGaming
Reference34361
Contact NameMichele Amend

Job description

Do you love the idea of living and working in sunny and cultural Malta? Are you a German-speaker? Then this might be your chance!

For our client in Malta, we are currently searching for:German-speaking customer support talents

 

We want you to excel in the following:

Help German speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming

What's in it for me?  

Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. 

You're good at:

Communication written and verbal in both German and English Strong Microsoft Office knowledge Background in customer service, this can be face to face, online or via phone calls Multi-tasking and time management

Extra Awesome:

Previous iGaming experience Additional language skills: Polish...

What we offer?

Much like riding a rollercoaster, sometimes life at the company can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of the Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

 

Good to know:

  • Start date: Every second week, training is provided
  • Salary: The salary consists of a base salary and a bonus scheme.
  • Work hours: As a customer service agent you work shifts
  • Location: Malta, St Julians
  • Generous relocation package offered

 

Sounds like you? Then do not hesitate and apply now!

Working in Malta
Malta is becoming more and more popular as a destination to work on. The sun shines 300 days a year and is perfect for those sun worshipers. There are many opportunities to start your career and build a strong resume while enjoying the good life with sun, sea and late evenings on rooftop terraces. Finding accommodation in Malta is easy and there is plenty to choose from. Malta has undergone a major development in recent years, which has resulted in many new homes being built. It is an extremely safe country to live in. English is the official language which makes it easy to understand everything. Malta is a small island and has good public transport. As long as you are employed, you can visit hospitals without having to pay.

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.