German-speaking customer support to sunny Malta

Posted 20 September 2021
LocationTa’ Xbiex
Job type Permanent
DisciplineCustomer Service
Reference34361
Contact NameMichele Amend

Job description

Do you love the idea of living and working in sunny and cultural Malta? Are you a German-speaker? Then this might be your chance!

For our client in Malta, we are currently searching for:

German-speaking customer support talents

 

We want you to excel in the following:

Help German speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming

What's in it for me?  

Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. 

You're good at:

Communication written and verbal in both German and English Strong Microsoft Office knowledge Background in customer service, this can be face to face, online or via phone calls Multi-tasking and time management

Extra Awesome:

Previous iGaming experience Additional language skills: Polish...

What we offer?

Much like riding a rollercoaster, sometimes life at the company can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of the Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

 

Good to know:

Start date: Every second week, training is provided

Salary: The salary consists of a base salary and a bonus scheme.

Work hours: As a customer service agent you work shifts

Location: Malta, St Julians

Generous relocation package offered

 

 

Sounds like you? Then do not hesitate and apply now!