German-speaking customer Support for Airline in Athens

Posted 28 July 2022
LocationAthens
Job type Permanent
DisciplineCustomer Service
Reference35603
Contact NameMichele Amend

Job description

Are you a fan of the tourism world? Do you want to help others with booking their flights and help them to book the vacations of their dreams? Do you want to learn more about how Airlines work?

We are offering you the possibility to do all of this while living in one of the most beautiful and cultural countries in Europe, Greece in Athens!

 

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

We are looking for German-speaking Customer Advisor Specialists to support an international Airline in Athens

As a Customer Service Agent, your role is, together with your team, to handle issues the customers have with empathy and efficiency. Via phone, email and chat your job is to help the customer troubleshoot issues with their products and follow through until a solution is found.

 

We are looking for someone who is customer service oriented, that always maintains professionalism and who is able to remain calm under stress.

Besides speaking your native language German (C2) you are also fluent in English (C1).

 

Why work in Greece?

A few reasons you should start your career in this Mediterranean country: One of the richest countries historically and culturally speaking. It is a blessed country for the weather it has. The cost of living is lower and the salaries that we offer allow you to have a decent life style while living here. Companies are hiring, and great conditions are being offered to those willing to relocate and for locals that are willing to start their new adventure with them.

 

The company

The Company is an outsourcing firm, with a giant network of multiple offices located in 76 countries that serve in a total of 160 markets. They take pride themselves on being one of the best in the world at what they do, Customer Care Services! They constantly invest in research and development to get a deeper understanding of customers’ thoughts, behaviors, and needs.

 

Job Requirements

Proficient knowledge of German

Fluency in English

Great communication & soft skills, as well as problem-solving skills

Computer knowledge/tech savviness

Being interested in the tourism and airline sector

Job location is Athens

 

What you are offered

Salary will be 1300 euros a month (x14) plus 500 euros bonus for the first 6 months and 500€ Bonus after completing the training

Relocation package that includes: Airplane tickets (paid accommodation for 4 weeks agency support to find a new place to stay (for long term stayers), taxi from the airport to the accommodation.

Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.

Paid training to keep you up to date on products and procedures.

Excellent career advancement opportunities.

International working environment.

Company-organized festivals, parties, excursions, etc. throughout the year.

Discounts for our employees all over Athens.

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.