German-speaking Customer Experience Specialist to Valencia

Posted 23 August 2022
LocationValencia
Job type Permanent
DisciplineCustomer Service
Reference35711
Contact NameHannah Saßmannshausen

Job description

CX Specialist for our new client specialized in the world of dogs (German native)
Welcome to the world of dogs
Our newest client believes that dog care should be easy and healthy for everyone. All of their products have been developed in close collaboration with veterinarians. They use formulas that incorporate prized active ingredients found in nature to provide relief from a variety of problems. From digestive issues to promoting a healthy coat, they’ve got it all! 
 
And the names of their products are truly extraordinary, such as Lucky Belly, Fresh Smile and Happy Hips, which dog wouldn't like to have that! 

 
We are looking for Customer Experience Specialists that;

- have a passion for animals

- are German native and speak sufficient English

- can start 1st of October 2022 


How you’ll WOW:
  •  
    You love being the first point of contact for the customer via phone, email and chat
  •  
    You are communicative and a quick problem-solver supporting customers with their questions and finding a suitable solution
  •  
    You have a hands on mentality and are a true team player
  •  
    You identify and address customer needs in order to look for sustainable solutions improving internal and external processes
  •  
    You are creative and energetic WOWing our customers every single day focussing on customer happiness and retention

Who are you?
  •  
    You have a background and/or affinity with animals, in particular dogs, and/or food supplements
  •  
    You are a communicative professional with a positive mindset for driving customer satisfaction and loyalty
  •  
    You can speak native German and a sufficient English level to communicate within our international team environment
  •  
    You are a good listener and you have an opportunity-focused mindset
  •  
    You are eager and ready for the challenge of your lifetime
  •  
    You have a flexible personality; shifts can take place during evenings and/or weekends
  •  
    You are ready to start your new adventure on the 1st of October

The WOW Experience:
  •  
    The adventure of your lifetime in sunny Valencia, Spain
  •  
    The chance to work within a high performance culture for weWow and its fast growing partners
  •  
    An incredible, international community of like-minded young professionals
  •  
    The opportunity to grow into other roles within weWow and to continuously develop yourself both professionally and personally
  •  
    A full benefit program which includes Spanish classes, boot camps, the coolest team building activities and more
  •  
    Support with moving to a new country and familiarizing yourself with the Spanish administration




About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more. Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.