French-speaking Technical Support remote in Greece

Posted 18 March 2025
LocationAthens
Discipline Customer Service
Reference44094

Job description

Are you a fluent French speaker? Grab this great job opportunity! 

Some of the world’s most famous brands trust our partner to offer excellent technical support services. If you are a near-native level French speaker, this is a great opportunity to enhance your resume by working with us to support some of the most well-known brands in the world. 

Complete training is offered by certified instructors as well. Besides that, many career development opportunities, so this is a unique chance to advance your career! 

About the company 

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. 

What will you do?

  • Provide technical support and assistance to customers via calls, emails, and chats.
  • Troubleshoot technical issues and guide customers to effective solutions.
  • Act as a brand ambassador, staying informed about product updates and troubleshooting techniques.
  • Maintain accurate records of customer interactions and solutions provided
  • Collaborate with internal teams to escalate complex issues when needed. 

Candidate profile 

  • Near-native level in French.
  • Good communication skills in English (B2+ level).
  • Exceptional communication & soft skills, as well as problem-solving skills.
  • Computer knowledge/tech savviness.
  • Resourceful, able in multitasking.
  • Willing and able to adapt to changes.
  • Able to work independently and as a member of a team.
  • Prior customer support experience will be considered as an advantage. 

Employer offers 

  • Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, real estate fee covered by our company), when applicable.
  • Competitive monthly salary + 2 extra salaries per year.
  • Numerous benefits and discounts.
  • Professional growth & development opportunities.
  • Free Greek language courses.
  • State-of-the-art premises located close to the center of Athens, providing a great working environment with relaxing break areas. 

About Greece 

Greece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe. Enjoy a Mediterranean lifestyle, beautiful weather, and a vibrant expatriate community while working remotely! 

About Multilingual Jobs Worldwide 

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.